In the
current lackluster economy, it
seems that there is a continuing
trend of general contractors
bidding on tennis court
projects. Just a few months
back, our firm saw a company on
a bidders list that we had never
heard of before, so we decided
to check out their website. Come
to find out they were a home
remodeling company. Apparently,
business was slow, so they were
bidding on anything they could
find. Most general contractors
see a tennis court project as
something that is relatively
simple that can fill in the gaps
for their company until they
land that large project. What
they don’t understand is the
precision and skill required to
construct a tennis court
properly. The majority of the
time, companies like this have
either limited experience, or
have never built a tennis court
at all. Typically, they will
rely on the references of the
surfacing company they propose
to use as a subcontractor to
complete the experience section
of the bid package. References
from the surfacing subcontractor
and the ability to get bonded
usually are enough to get them a
contract for the project if they
are the low bid.
During the
bidding process these general
contractors will rely on their
contacts from previous projects
and will call every tennis court
contractor they can find on the
internet or the phone book. When
our company is contacted by a GC
to give them numbers on tennis
courts, we always give them one
turnkey number for the entire
project. Then without fail, we
will get a phone call or an
email requesting that we
breakout the grading, base,
asphalt, fencing, surfacing, and
accessories into separate line
items. To win the project, the
GC will plug in the lowest
number for all of the above
referenced line items. The
following paragraphs will
outline the problems with this
process for the owner, the
architect, and all the
contractors involved in the
process, especially the
surfacing contractor.
Inevitably,
the GC will subcontract with the
lowest numbers that come in the
door on bid day. We worked with
a GC on a project in southern
Georgia a few years ago and were
awarded only the surfacing and
the accessories for the project.
Our number for the base and
asphalt was higher than the
company that was awarded that
part of the project. It would be
very surprising to me if the
base and asphalt contractor even
looked at or understood the
specifications. The first
problem was the sub-base. There
were many areas that were not
compacted properly, but with
pressure to “keep on schedule”
they decided to move on and
installed the GAB. The GAB was
spread out and rolled in, but
the specifications called for a
laser grade. When our company
confronted the foreman, he said
“we never laser graded anything,
don’t worry I’ll make sure the
water flows off the pad”. He
went on to tell me the majority
of their business was paving
parking lots. When the asphalt
went down, the joints were not
rolled in properly, the whole
thing was wavy and out of
tolerance, and there were very
large depressions where the
sub-base was not properly
compacted. Paving a tennis court
is very specialized and should
only be completed by contractors
with significant experience and
references of similar size and
scope. The next issue was the
fencing installation. The
subcontractor that installed the
fence left dirt, concrete, and
trash all over the asphalt that
we had to clean up prior to
surfacing the project.
As can be
expected, our company had
several concerns that needed to
be addressed with the general
contractor prior to surfacing
the project. During an onsite
meeting we showed him all the
areas that were out of
tolerance, wavy, and so on. Four
times the normal amount of patch
binder was required to complete
the project that we never got
reimbursed for. He told me to
stay on schedule and get the job
done. So we did the best job
that we could with the surfacing
and ended up barely breaking
even on the project.
The problem
with the scenario that was just
explained is the surfacing
contractor is the last person to
be on the job site and
everything that isn’t done
properly falls squarely on the
shoulders of the surfacing
company. The graders, pavers,
and fencing contractors are long
gone and it is up to the
surfacing contractor to fix all
of their problems. The next
issue is the warranty. In the
scenario presented in this
article, the general contractor
called our company one week
before the warranty was over. He
explained the tennis pro on site
had some concerns with low spots
on the tennis court and we
needed to get out there as soon
as possible to fix the warranty
items. The general contractor
didn’t understand that the
surfacing was not the problem,
it was due to the fact the
sub-base was not compacted
properly and a bird bath formed
over time in that area. Our firm
explained that all items on the
original punch list that related
to surfacing were addressed and
accepted by the architect and
owner. All areas of the surface
were within the tolerances set
forth by the American Sports
Builders Association. When there
are several different companies
all working on the same project,
it is very difficult for the
owner and the architect to
identify who is responsible for
warranty items. When these
companies are contacted, the
finger pointing usually begins.
Everyone blames the other
contractors that worked on the
project.
After dealing
with similar situations on
various projects over the past
several years, our company
decided to come up with a game
plan to make it easier for
tennis court companies to win
these projects. When a project
comes out to bid, a
representative of our company
will call the architect and try
our best to explain the benefits
of having one true tennis court
contractor complete the project
from the ground up. We will then
discuss the problems with many
different contractors on one job
site. The majority of the time
they seem pretty receptive to
the idea. We then explain how
this would benefit the owner and
would make their job much easier
since they would only have to
deal with one contractor. Our
company then sends a follow up
email with a written
specification the architect can
use in an addendum, as well as,
for future tennis court projects
they may be working on. On more
than one occasion, the exact
same verbiage that our company
emailed the architect was
inserted into the project
manual. Obviously, this will not
work all of the time, but it is
one thing as tennis court
professionals that we can do to
educate architects and
ultimately give the best quality
product to the owner. In the
following paragraphs you will
find a sample of what our
company has used in the past to
get specifications inserted into
bid documents. I hope that you
have found this informative and
feel free to contact me if you
have any questions.